Additional Reviews
Oct 2019: would not recommend this place. My place got broken into & they told me there’s nothing they could really do but hounded me about paying rent. I moved here in feb 2019 and was told to pay only $635 on rent And my separate electric bill. Now I’m getting billed for water and also have to pay $723 in rent. Y’all need to break down things completely before having people sign leases that they can’t get out of. Review from Google Jul 2019: I rated this property in December 2018 with 5 starts. The apartments themselves are nice & have free wifi & cable, but no bark park or in unit laundry yet they’re charging close if not the same amount as the ones that do. Most of us here have dogs which means more laundry due to drool. Pet owners know what I mean! I should have paid closer attention. Although they have made improvements to the look of the property & maintenance is spot on, they have yet to address the drugs & rising crime in our complex. This is my second year here & if things don’t change by end of my lease, I will be leaving. I can pay the same price somewhere else that offers more & I won’t have to come home from work to police activity so close to my front door! Review from Google Apr 2019: Horrible Place worst place I've ever been in my whole life they block Stephanie Rodriguez for posting pictures of mold lol and they made fake profiles to give themselves five stars thats sad but if you don't believe me live here and you will find out for yourself just being honest. They will probably block me for posting this just like they blocked her Review from Google Apr 2019: Erica and Josh are the most helpful people I've ever met my whole life I've only lived here about two and a half weeks and I couldn't be more happy with the service with my neighbors with the entire work staff and the office staff kindness, they're so overwhelmingly helpful I've never met such kind people and I cannot wait to re-sign my lease in a year Review from Google Apr 2019: Location is great and in a nice quiet area! The staff was friendly and josh at the front was very nice and helpful to me. It’s a very nice giving complex and has everything you need, would highly recommend to take a look at! Review from Google Mar 2019: I lived here for two years, current management is nice and friendly! The apartments are older and quiet, however you cant beat the price. Feb 2019: Staff was very friendly and helpful. Very clean and efficient. Awesome amenities. Review from Google Jan 2019: I'll be brief here: This place isn't fancy. But if you are considering these apartments right now, you aren't looking for fancy, you are looking for functional. I gave this apartment five stars because it did the following for me:
1. Its probably the most affordable non-studio 1 bedroom apartment in college station, and can be afforded on a Grad Student's budget. The living room is big enough to have several people over at once. They are offering a student discount for $100 deposit and a $675 rent. Fees run $25 a month, water $30-40, and electric $45-100. I keep my apartment at 70 and have a powerful computer running.
2. The management team (either the old or new one) won't bother you unless you are causing a problem, and have been nice otherwise. They have been responsive with maintenance for more serious issues with incredible speed. Review from Google Dec 2018: They did an excellent job. In my..., relocate to College Station. Cannot thank them enough especially making my son feel welcome Review from Google Nov 2018: Pepper Tree Apartments is a great location! Erica helped tremedously throughout the process and the facility is clean and organized and has been great so far, happy to be here! Review from Google Nov 2018: Great experience! Erika has been great and super helpful! Glad we are at Pepper Tree! Review from Google Oct 2018: Old management was a problem, but since new management has stepped in things have been taken care of and it has made living here easy! Management says she’ll do something and does it happily! Review from Google Oct 2018: I'm an employee here and I absolutely love it! The residents are so nice and the staff really cares about the residents. I've worked for many companies including Asset before. I must say that I am most impressed with their management and competitive pay. If you are looking for a place to work, then I would definitely recommend Pepper Tree Apartments and/or Asset Plus Companies for employment! Review from Google Oct 2018: I've lived here at Pepper Tree for three years now and its been great! The new office staff /management are wonderful!! The best they've had by far.. They are very helpful, polite and have answered any questions I've had and fixed any problems promptly.I would definitely recommend this place! Tomeka Calvin Review from Google Jun 2018: If I could give absolutely no stars, I would. They have replaced the management multiple times within the past 4 months because nothing was being done, but it has done no good, because things are still not being done. Most of the exercise room equipment is broken and unusable, there have been drive-bys happening in the complex, some of the sidewalks are a very big safety hazard, and there are no wheelchair accessible sidewalk ramps. My grandfather is on crutches and almost falls every time he walks from the car to our apartment because the sidewalk is so messed up. Both my grandmother and grandfather are disabled and have such difficulty doing things they SHOULD NOT have trouble doing. When my grandmother goes to use our grill, she has to step down about 8 inches from our porch to the ground in front of it just to use it, which is not somethin Review from Google Jan 2018: They replaced the management because nothing was being done, but it did no good, because things are still not being done. Most of the exercise room equipment is broken and unusable, there have been drive-bys happening in the complex, some of the sidewalks are a safety hazard, and there are no wheelchair accessible sidewalk ramps Review from Google Dec 2017: I just got bamboozled by this apartment complex. My lease ends on January 8th. They told me I had to come in and sign paperwork and not once did they tell me I had to do it 60 days before the lease ends. When I go into to sign the papers they tell me I have to pay for 2 months rent from this day and there’s no way I can get out of it. I would recommend this place to absolutely no one. Now I’m stuck paying two leases. They had no sympathy and said I should have re-read the contract. Worst service I’ve ever had and trying to screw people out of their hard earned money. Review from Google Aug 2017: Wish I could give this place 0 stars. Crappiest management I've ever dealt with by far!! They can't keep employees so there's new people in the office everytime I go in. Management will tell you one thing and then use it against you later and won't hold themselves accountable. They will charge you for everything!! And then "lose record" of you security deposit so that you have to pay out of pocket!! They take 2+ weeks to do the walk through so you won't know you "owe" $500 until the dead line for the payment is almost due. There was nicotine running down the walls in the kitchen and bathroom due to steam and my "agreed" rent went up every single month. The apartment and area itself wouldn't be so bad if management wasn't so TERRIBLE. I would not recommend this place to anyone!! Review from Google Jul 2017: I see a lot of bad reviews but I've been here since September and haven't had any issues they always repair any issues in my apartment, they've been willing to work with me with every situation, the staff is great and it's been a peaceful and nice place to stay. Review from Google Nov 2016: I disregarded the reviews and took a chance on this. I arrived my move in day and none of my paperwork had been done, the apartment was not ready and the next 2 hours where very chaotic.
My first day I put in a service request online and in person for my non-functioning smoke detectors be fixed and to have the ceiling repaired in a bathroom. Two weeks later I have a flooded bathroom from the leak in the ceiling and still no working smoke detectors.
Review from 11/2/16 on Google May 2016: This is the WORST apartment complex to live in. The management is horrible! They never return your calls or follow through on anything. Today is the 4th day I have not had hot water and I've yet to hear from maintenance or management although leaving several messages and paid my rent and water on time. When I first moved in here...they claimed to have cleaned the apartment but when I got the keys there was crap floating in the toilet and the walls behind the toilet were black. There is also a broken gutter above my apartment that they refuse to fix and it's like a waterfall in front of my door. When it rains I can't get out my door without getting soaked.
Review from 5/24/16 on Google May 2016: This place is the worst.... It was a last minute place because some complications in moving into a different apartment complex before school started and since my move in, it's been nothing but awful. When I first moved in during the summer of 2015, they moved me into a single bedroom with a broken AC... In the SUMMER! I had to call front office and maintenance multiple times to get it repaired and took a little under a month until they finally got it fixed. When one problem is fixed, another problem arises in these apartments... I've had leaks that seeped through the bathroom floor that took a MONTH to repair, and then leak from the ceiling of my bathroom that took another month to repair. And it wasn't just some regular leak, it was had a huge pot to catch the leaking water that I had to dump out every few hours. You have to call the front of Review from Google Mar 2016: Pool is unavailable. Work out facility is falling apart. Told us we had 3 days to fix our blinds, a week later still haven't come to fix it. I wish they held themselves to the same standard they hold their tenants. :)
Review from 3/13/16 on Google Jun 2015: The complex is great. The staff has always been really helpful with anything and everything.
My only complaint is that the people who mow the lawn still mow even after it has rained and mess up the lawn.
Review from 6/11/15 on Apartment Ratings May 2015: ____ help me a lot in getting my first apartment in Tx , in fact I was impressed with the speed at which everything was moving. They have the fastest approval to my knowledge and I will gladly recommend anyone to check them out . They have the biggest one bedroom and the biggest walk in closet.
Review from 5/14/15 on Apartment Ratings