Additional Reviews
Oct 2019: A week has gone by with no hot water. The office did not send a email out until 72 hours later stating that the boiler was down. Considering the fact that it has been cold the water is freezing. What have the maintenance men been doing all summer besides leaving unlocked units and a dirty pool. The tow trucks don't even come by any more what's the point of even having a parking sticker when the visitors parking isn't being used for visitors. Definitely not resigning here nor recommend for those who have kids ! Review from Google Sep 2019: Antoinette was very helpful when I called about my application, the lady who transferred my call was also sweet. My friend spoke very well about this place. When I went to visit her, the place looked very nice. The pool is great as well as the fitness center. Review from Google Aug 2019: Absolutely love the costumer service I got from Jessy, Cole and Alexis. The manager and another male helping me out trying to find the best apartment for us. They where amazing at getting us an early move in for a fantastic price. definitely recommend living here. Review from Google Jul 2019: I absolutely love these apartments!! Antoinette is who we mainly have dealing with our lease, but everyone else in the office is super friendly and able to assist with anything my husband and I need. Being pregnant I needed a good family friendly place without being over priced and we couldn’t have anything better. 😠Review from Google Jun 2019: So glad I came here. The staff is so friendly and helpful. Especially Ms. Alexis, she helped me find the best apartment for me and my family. She is very kind and always smiling. Come here and you'll never want to go anywhere else. Review from Google Jun 2019: Honestly, I was super sketchy about moving here because I read all these terrible past reviews and I heard so many bad things, but it’s definitely nothing like what I’ve read. Antoinette in the office was amazing and made sure I knew everything I needed to know and made my move in process super easy! They’re all friendly and welcoming here! My apartment is spacious and cozy, and it’s super quiet around. I haven’t had any issues and I’m glad I made the decision to move here. Review from Google Jun 2019: Our family have lived at The Pearl for almost 1 year. We have had a wonderful experience with our apt. home. I would like to thank and recognize Antionette for her excellent customer service and the care she puts into attending to any needs or requests from our family. Austin, Alexa, and Rosie are wonderful as well. We appreciate the entire staff for their assistance in making this the place we call home. Review from Google Jun 2019: Just moved in a few days ago and my apartment is absolutely amazing 🤗 Alexis was my leasing agent and she helped me find a floor plan to fit my needs. She’s been truly amazing and professional.Management is super nice. The place just has a welcoming feel . Had a few minor issues but management sent maintenance over right away and took care of it immediately. I absolutely love this apartment community. Great place to live ! Review from Google May 2019: I love my apartment. The entire staff is fast, friendly and so efficient. I applied one day and was in my apartment 3 days later. Highly recommended...thank you Alexis for the professional way you handled my move in..👠Review from Google May 2019: I have been living at The Pearl Apartments for about 6 months now and everything has gone smoothly. Austin Abbott and the entire leasing office have been excellent with communication and always go above and beyond to make sure any concerns are promptly taken care of. Also, Larry and the maintenance staff alleviate any issues that arise. Review from Google May 2019: Have been here about a month and so far everyone has been super nice! The other tenants are cool, and very welcoming too. Our place is super spacious and so far haven't had any issues! I absolutely love the kitchen as well. We definitely plan on staying here a while! Review from Google May 2019: Rosie Lopez is the most wonderful and most understanding assistant manager . There needs to be more like her she communicates very well and is always willing to help you in any situation. She is a real true down to earth honest person. She makes living here the best experience that I’ve ever had. â¤ï¸ Review from Google May 2019: Alexis is great always has a smile on her face and always calls me by name. Antoinette along with Jordan are also just as helpful. I really enjoy the fact that the group of young ladies working here now are so respectful. Review from Google Jan 2019: Great place to live. It's pretty quiet and clean. The apartments themselves are a bit older but very spacious for the price. I'd recommend The Pearl to anyone looking for a nice place in the center of CS. Anyssa and the other people at the office are always helpful and make me feel welcome when I go in. Review from Google Jan 2019: Very happy I moved in. Austin was amazing awesome great to me. Walk in very 1st day and was in Apartment 3 days later I was in my apartment. Austin answer all my questions no issues at all. thank you very much pearl family. Review from Google Jan 2019: The leasing team was awesome and took all my craziness with a smile on their faces. Alexis is awesome and so kind. We love our apartment ⤠thanks guys, for everything!!!
UPDATE-01/27/2019:
We've been living at Pearl Apartments since October 2018, and still have no complaints. The office staff is amazing and always so helpful. The 2 times that my apartment had maintenance requests, the staff put in the request and within the week things were take care of. I couldn't be happier with living here. Its beautiful and quiet and there's lots of space for my son and his emotional support dog to play and be free.
Thank you guys for everything! Review from Google Jan 2019: I am now a full 3 months into my experience at Pearl Apartment Homes and the service is second-to-none. Austin Abbott is about as professional, personable, and attentive to the needs of the residents as well as anyone I’ve ever encountered in residential living. I can’t thank Austin enough for everything he has done for me and this entire Presidium community. If you’re looking for a safe, affordable, and professional cared for living environment, look no further than Pearl Apartment Homes in College Station, TX. Do yourself a favor and ask for Austin! He’s an amazing gentleman. Review from Google Jan 2019: I moved into Pearl Apartments a few weeks ago and I have to say. It’s a great apartment! The staff is very helpful and if you need anything they are always there. They have taken care of me and I appreciate their business. I definitely recommend Pearl Apartments and if your going to talk to anyone, talk to Alexis. Very sweet gal and very knowledgeable! Review from Google Jan 2019: I have made a request for the Pearl Apartments to remove Summit dead trees around my. Housing unit they only cut down one really close to the apartment but there's one also close to the grass area that is dead and it keeps on dropping lots of big chunks of branches on the floor. (I do not feel safe where I am living.) Review from Google Jan 2019: Working on the application process and hope to move in next month they seem like amazing apartments in a great location Review from Google Jan 2019: After all the trouble I feel like I put Alexis and the office staff, moving in was great and they were extremely helpful. I cannot express my gratitude towards them! I Review from Google Dec 2018: Me and my husband been living here since early March 2018. Right from the beginning we had problems. Our A/C went out for 2weeks and we had to stay in a hotel for 2 weeks BC they refused to give us an A/C unit and it was 97 degrees inside the appartment. Never apologized. We had to get a new car due to a hit and run and it got totaled so we tried to get a new parking sticker which they refused us again. One night we asked the patrolling security guard if where we parked was OK. He agreed. We woke up to the car impounded and a $350 fee. We told the office what happened and said they couldn't do anything and to call a number BC it's there fault. We called the number and they said the apartments have to handle it. We never settled it. Twice it happened. Just recently my husband went to pay the rent on his own and informed me that one of the ladie Review from Google Nov 2018: I moved from Mississippi to College Station for a new job at A&M. Austin and the entire staff of Pearl have been wonderful. Any issue that has come up has been quickly remedied. The proximity to the A&M campus and local shopping is also a huge plus! I highly recommend! Review from Google Oct 2018: The leasing team was awesome and took all my craziness with a smile on their faces. Alexis is awesome and so kind. We love our apartment ⤠thanks guys, for everything!!! Review from Google Oct 2018: My boyfriend and I have had to do our entire application process from out of state and every staff member from Pearl Apartments have been so helpful throughout this entire process! We communicated most with Alexis and she has been so nice and made us feel confident going with this complex. They have an awesome staff and I have no doubts we will continue to love this place once we finally move in November! Review from Google