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Jul 2019: I lived here from June 2018 to June 2019. Branchwood is a very well maintained and managed property in a quiet location across from a church. I never got tired of hearing the bells. don't worry, they're quiet enough that you won't hear them inside of your apartment. The dog park is a great size and very well maintained as is the rest of the property. Highly recommended for students and small families looking for a quiet place to live. Review from GoogleJul 2019: Great, quiet community across from a beautiful church in a nice area. For what you get the price and apartments are reasonably priced. The people that were working Erika and Rachael were incredibly helpful and a pleasure to work with. They made a otherwise complicated process a breeze and were able to answer every question. Most importantly they worked fast, efficiently and were friendly and helpful. I don’t know how the previous management and employees were but as of July 2019 I would like to say it’s a pleasure and the easiest application process to date that I experienced with apartment complexes. Don’t sleep on this relaxing, nicely maintained community. I’ll be hesitant to leave this apartment complex. Thank you again Erika and Rachael y’all are excellent at what you do. Review from Google
Jun 2019: Any positive reviews of this particular apartment were created by the staff. And it's painfully obvious
May 2019: STAY AWAY FROM THIS PLACE!!! They have given me the run around and took my money, then told me the apartment that I applied for was "Not Avalible" when it was when I reserved it, there is no reason it shouldn't be avalible once they got my money and records. They didn't even get to run my application within the same day I provided all the information and my payments. Any other complex or place allows you to put down the money to hold the apartment for at least a week or two, this place does not. It's not until after you pay them the money that they DEMAND you to give all the documents that exact day that you paid. I was told that I was fine and they would get back to me by the end of the day, a few days later and I had to call them to be told the apartment was gone? Makes no sense to me and Racheal is rude and so is Ericka. They need a new manager that does her job right and they need to keep better track of their apartments they have, they just take your money and give your apartment to someone else or decline you for reasons that make no sense at all Review from Google
Feb 2019: It is a pleasure to enter the community and see the beautiful flowers. Maintenance works diligently to maintain the property and keep it clean. Review from GoogleFeb 2019: For me it's great place to live. I have nothing but a great experience living here. I moved in November 2018.
The office staff are great, very friendly and professional. The maintenance staff are also very nice and professional. I would recommend these apts if anyone asked. Review from GoogleFeb 2019: The friendly staff made the process of moving very easy,I'm very happy with my apartment and everything was super clean and ready on my moving date. Review from GoogleJun 2018: You have been warned!!!
Click on my profile to see all my pictures.
I've been here a little over a year.
* Update #1
** Update #2 (Not sure when)
*** Update #3 (10.10.17)
**** Update #4 (late update)
** Most important update. They do not accept money orders (because the office staff can't do their job), but they do accept personal checks (That I know of). You can pay online through your bank account (Very unsecured website) or with the WIPS account ($3 fee).
The Pros...
1. Location.
2. Price. (Before the new owners and before you renew your lease)
3. Neighbors.
4. *** These units are build very well structurally wise. Noise from your neighbor is very minimal.
The Cons...
1. Office staff has changed 5 times. (What does that tell you?)
2. A/C unit is under rated for the size of the apartment. (See pictures!)
3. Cooking in the oven gets t Review from GoogleHow do I sublease my apartment near UCF? One of the hardest parts of subleasing your apartment if finding the right person. To find the right person, we recommend listing your place for free on LiveSomeWhere: https://www.livesomewhere.com/UCF . It is the most popular site near UCF f...read more
How do I advertise my apartment community near UCF? The best way we can recommend to advertise your apartment community near UCF is to purchase a premium placement on LiveSomeWhere: https://www.LiveSomeWhere.com/UCF . This will get your community name familiar with the student body and drive p...read more
Feb 2018: This place is trash, management is trash. The lady Rachel or whatever her name is the blonde lady is so rude. Yelled at me the first time I ever met her, continued to Harass my family about every little thing. Then told my husband that we were lucky to get our deposit back because are house smelled like dog ..... I keep my dogs clean considering I work at a pet store. But that’s fine. Don’t move here it seems nice for about a month or two and then they start bullying you. Branch wood you suck. Review from GoogleFeb 2018: A+
Moved in 2 weeks ago, friendly neighbors, great area. The staff are awesome and courtiois. Amy, Christina, Angelo and the rest of the staff have been nothing but nice and professional. They got my apartment to look great the flooring is beautiful. Great floor plan, they have 2 bedroom apartment, studio apartments but I chose a one bedroom, it's perfect! The patio area is nice to enjoy in the evenings, this is the perfect place to live.
Wanted to give a update:
A+Team at Branchwood Apartments.
Rachel the property manager is awesome! She's taken good care of the complex. Kurt and Eddie have taken care of any issues that have arisen and are professional, They've fixed everything in the same day I notified. Great floor plan, plenty of storage. This has been a great place to live, great location. Surrounded by the woods, the front has orange Review from GoogleDec 2017: I lived in two units over the course of 2+ years. Had 4 "managers" in the office since I moved in. The first, Bo, was fired for negligence and unprofessional behavior. She was replaced temporarily until a regional manager, Debbie, took over, and she was great, but quite once a new management company took over, Peak Living (she probably quit because they are a terrible company). We got a woman by the name of Amy who was an idiot. She and her assistant, Chrisla, LOST my rent money order even though my boyfriend walked it an HANDED it to her. They tried to evict me because of their stupidity. Now there is a woman named Rachel in the office (Chrisla's incompetent self is still there, as well), and they are just the worst. I lost my job and we fell behind on bills and rent, and she did not work with us whatsoever, even though we offered to p Review from GoogleDec 2017: An absolute pits. It is by far the worst place that anybody can live other the location..
The management if thats would you want to call them ( Rachael) are pits of the world with no customer service experience.
This place is termite and fleas infested. The best thing that anybody can do is to stay away. Review from GoogleOct 2017: You have been warned!!!
Click on my profile to see all my pictures.
I've been here a little over a year.
* Update #1
** Update #2 (Not sure when)
*** Update #3 (10.10.17)
** Most important update. They do not accept money orders (because the office staff can't do their job), but they do accept personal checks (That I know of). You can pay online through your bank account (Very unsecured website) or with the WIPS account ($3 fee).
The Pros...
1. Location.
2. Price. (Before the new owners and before you renew your lease)
3. Neighbors.
4. *** These units are build very well structurally wise. Noise from your neighbor is very minimal.
The Cons...
1. Office staff has changed 5 times. (What does that tell you?)
2. A/C unit is under rated for the size of the apartment. (See pictures!)
3. Cooking in the oven gets the apartment in the 80's with Review from GoogleOct 2017: Moved in 2 weeks ago, friendly neighbors, great area. The staff are awesome and courtiois. Amy, Christina, Angelo and the rest of the staff have been nothing but nice and professional. They got my apartment to look good the flooring is beautiful. Great floor plan, they have 2 bedroom apartment, studio apartments but I chose a one bedroom, it's perfect! The patio area is nice to enjoy in the evenings, this is the perfect place to live Review from GoogleMay 2017: Moved in 2 weeks ago, friendly neighbors, great area. The staff are awesome and courtiois. XXXX, XXXX, XXXX and the rest of the staff have been nothing but nice and professional. They got my apartment to look perfect the flooring is beautiful. Great floor plan, they have 2 bedroom apartment, studio apartments but I chose a one bedroom, it's perfect! The patio area is nice to enjoy in the evenings, this is the perfect place to live.
Review from 5/4/17 on GoogleApr 2017: Maintenance manager will harass you if you place your garbage bag outside the door for ten minutes, I kid you not. They will harass you for cigarettes on the ground even if you don't smoke! This used to be a very happy and peaceful place when Bo, our long-time leasing manager was here but now there's new management and a new maintenance manager who does nothing except ride around in his cart policing the place. I'm not renewing my lease after this last incident.
Review from 4/18/17 on GoogleJun 2015: If you saw the apartment I moved into, you would not move in. A total disaster.
Review from 6/3/2015 on Apartment RatingsApr 2014: I rented a studio for one year and enjoyed my stay.
The area is peaceful and gorgeous, there is a lot of vegetation and squirrels.
Neighbors are all friendly.
The noise insulation is amazing, I've never heard my neighbors through the walls and hopefully they have not heard me watch movies and listen to music loudly in the middle of the night. The window side wasn't as good, I could hear my across-neighbor yell at each other.
I rarely had to deal with maintenance but when I did they came right away.
Review from 4/25/2014 on Apartment RatingsMar 2013: This place is a dump. When we first moved in, I had 2 pages typed in 12 font of what was wrong with our apartment. None of it got fixed until after ~2 months, and we are still waiting on some things to be done. The maintenance is a joke, expect to go behind them and redo everything they have done. And don't even bother with their pest control, the guy is creepy and useless. Bo in the office is also useless. When we came in to sign our lease that she had supposedly had ready for about a week, half of the papers had the wrong name or apt number, and the rest were not the same as what she had. We made her redo everything before signing.
Review from 3/20/2013 on Apartment Ratings